Information Collection

We collect both personal and non-personal information to provide and improve our services.

Personal Information

This includes information you voluntarily provide, such as:

Name
Phone number
Email address
Service address
Details submitted through forms or emails

Non-Personal Information

Collected automatically through website interactions:

Browser type
Device details
IP address
Pages visited
Referring website

If you contact us by phone, email, or online form, we may store the information shared during that communication.

We may also reach out to you via call, email, or text for service updates, promotions, or policy notifications.

Information Use

Your information may be used to:

Schedule and complete plumbing or HVAC services
Provide estimates and respond to inquiries
Process payments
Improve customer service
Enhance website functionality
Send service-related updates or promotional messages

We do not sell your information to outside marketers.

Security

We take reasonable precautions to protect the personal information you provide. Sensitive information sent electronically is encrypted. You can confirm secure pages by checking for “https” or a lock icon in your browser.

Only authorized team members who need access to information for essential job functions can access your personal data.

Cookies

Cookies may be used on our website to:

Improve user experience
Track website performance
Store user preferences

Cookies do not contain personally identifiable information. You may disable them via your browser settings.

Sharing of Information

We do not sell or rent customer information. We may share your information only in the following cases:

To comply with legal requirements
When necessary to protect safety, rights, or property
With trusted service providers operating under confidentiality
As required to complete your requested services

Text Message Compliance

By providing your phone number, you consent to receive text messages from Bronco Plumbing Heating and Air, such as:

Appointment reminders
Service confirmations
Follow-ups
Occasional promotional messages

You may opt out at any time by replying “STOP”.
Message and data rates may apply.

We do not share SMS opt-in information with third parties.

Consent

By using our website or services, you consent to the practices outlined in this Privacy Policy. If we make updates, they will be posted on this page.

Bronco Plumbing Heating and Air
373 Caldarella Cir Roseville, CA 95678
Phone: (916) 675-1062
Email: BroncoHVAC@gmail.com