Privacy And Data Practices

Privacy Policy

Effective August 27, 2026. This policy explains how Bronco Plumbing, Heating & Air collects, uses, and protects information provided through this website and related communications.

1. Information We Collect

Bronco Plumbing, Heating & Air (“Bronco,” “we,” “us,” or “our”) may collect information that you provide by phone, email, website form, estimate request, maintenance-plan inquiry, career inquiry, or other service communication.

This information may include your name, email address, phone number, service address, system or project type, message, appointment or estimate details, and other information you choose to provide. Career submissions may also include a role of interest and an uploaded resume.

2. How We Use Information

We may use information to respond to requests, communicate about HVAC or approved installation and replacement work, arrange appointments, prepare estimates, administer maintenance-plan inquiries, evaluate employment interest, maintain business records, improve customer service, protect the website, and comply with legal obligations.

Submitting a form does not guarantee an appointment, estimate, employment opportunity, or acceptance of a project.

3. Phone Numbers And Communications

The current website forms ask for a phone number so Bronco can respond to the request and coordinate related service or estimate communications. The forms do not ask visitors to enroll in recurring automated marketing text messages.

If Bronco later introduces a separate SMS program, the applicable consent language and messaging terms must be presented at the point of enrollment before those messages begin.

4. Cookies And Technical Information

The website may automatically receive limited technical information such as an IP address, browser or device type, referring page, pages viewed, and cookie data. This information may be used for site operation, security, troubleshooting, and performance.

Browser settings may allow you to limit cookies. Some embedded features, including review or other third-party widgets, may set their own cookies or receive technical information under their own privacy policies.

5. How Information May Be Shared

Bronco does not sell personal information submitted through this website. Information may be disclosed to vendors that support website hosting, email delivery, form processing, security, scheduling, or other requested business functions; to professional advisers; when required by law; or when reasonably necessary to protect rights, safety, and property.

If you choose to interact with an external financing provider or another third-party website, information you provide directly to that third party is governed by its own privacy policy.

6. Retention And Security

Information may be retained for as long as reasonably necessary to respond to requests, provide requested services, maintain business and legal records, resolve disputes, and enforce agreements. Retention periods may vary according to the type of information and applicable requirements.

Bronco uses reasonable administrative and technical safeguards. No website, email transmission, or storage system can be guaranteed completely secure.

7. Your Choices And Privacy Requests

You may choose not to provide optional information, although this may limit our ability to respond. You may also ask to access, correct, or delete personal information associated with your request, subject to applicable law and legitimate recordkeeping needs.

California residents may have additional privacy rights under applicable law. To submit a request, contact Bronco using the information below. We may need to verify your identity before completing a request.

8. Children's Privacy

This website is intended for a general audience seeking home-comfort services and is not directed to children under 13. Bronco does not knowingly collect personal information from children under 13 through the website. If you believe a child has submitted information, please contact us.

9. Third-Party Links

The website may link to financing providers, manufacturers, review platforms, social networks, or other third-party sites. Bronco does not control those sites and is not responsible for their privacy practices. Review the privacy notice of any third party before providing information.

10. Changes To This Policy

Bronco may update this Privacy Policy when website practices, services, or legal requirements change. The revised policy will be posted on this page with a new effective date.

11. Contact Us

Questions or privacy requests may be directed to Bronco Plumbing, Heating & Air at BroncoHVAC@gmail.com, 916-675-1062, or 373 Caldarella Cir, Roseville, CA 95678. Regular business hours are Monday through Friday, 8am to 5pm.